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Registration, Login and Security

Below are the answers to questions frequently asked about Registration, Login and Security on Travelocity. We hope you will find the answer to your question. If not, contact us directly using the Customer Service Request Form below. We will try to respond within 24 hours. Thank you for using Travelocity.

1. How do I become a member of Travelocity?
2. I forgot my password or login name.
3. How do I update my profile information?
4. The login screen shows someone else's name. How do I log in with my login name?
5. I am trying to log in to Travelocity's Reservations Area but the system responds that my login name cannot be found.


3. From the My Profile & Plans area on the Air Travel, Car Rental, or Lodging screens, click on "Edit My Travel Profile." If you have not already logged in, you will be prompted to do so. From there, you can select from a menu of profile items, and update them as necessary.
4. Return to the log-in page that is displaying the incorrect name. Once there, click on the hyperlink that says "If you are not NAME, click here." You will be able to enter your log-in name and password. If several people are using the same computer as you, we suggest you put a check mark in the box titled "Next time, disable automatic login."
5. Try to log in one more time. Here are a few things to watch for: Double check your login entry for accuracy. Make sure you are not substituting the number 1 for the letter I, or the number 0 for the letter O. If you continue to have problems, use the Customer Service Request form to contact us. Be sure to include a detailed description of the entry you are making. Including the exact entry as well as the field you are entering data into will help us determine the cause of the error.

Customer Service Request Form

Do you have other questions regarding this subject? If so, use this form to contact us directly. We'll respond to your question as quickly as possible. Be sure to include your e-mail address or phone number so we can contact you.

 
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