At Travelocity.ca...
...our commitment to you is that everything about your booking will be right, or we'll work with our partners to make it right , right away.The Travelocity Guarantee
Customer Bill of Rights
Top Customer Care Questions
- What are the new passport requirements for travelers wanting to enter or re-enter the United States?
- How do I review my reservations on-line?
- How do I make changes to my air reservations?
- Can I cancel my airline, hotel or car reservation?
- I need to reconfirm my flight before departure?
- How do I acquire a receipt for future or past date travel?
- Are Infant, Child, Unaccompanied Minor, Companion and Senior airfares available on Travelocity.ca?
- Can I add additional passengers to an existing air, car, hotel or cruise booking?
- Can I make changes to a hotel reservation?
- What ID is required for air travel?
- How do I update my profile information to change my address, phone, e-mail or credit card information?
Browse All Help Topics
Account Registration/Login & Security
Car & Rail Reservations
Helpful Information & Travel Resources
- Check-in / On-line check-in
- Destination Information
- Traveller Advice
- All Helpful Information & Travel Resources FAQs
Hotel Reservations
Email Us
Call Us
Travelocity Canada offers expert customer support over the phone 24/7.
Air, Car and Hotel Reservations
Canada
- 1-800-457-8010 Available 24 hours a day, 7 days a week.
- En français 1-800-457-8010 ; 24h sur 24, 7 jours sur 7.
- Outside Canada and the U.S. / ou ailleurs que le Canada et les États-Unis - 210 507 9149
- 1-888-872-8356
- 0871 222 5938
- 01805 777 257
Canada
- 1-800-255-1068; Available 24 hours a day, 7 days a week.
Canada
- 1-877-815-5446; Monday through Friday, 8am to midnight, Eastern Standard Time; Saturday and Sunday, 11am to 8pm, Eastern Standard Time.
Design Your Own Vacation Packages:
- From within Canada or the United States: Tel: 888-291-1613 (24Hrs/7days a week)
- Fax: 800-944-0005
- From outside Canada or the United States: Tel: 210-582-2718 (24Hrs/7days a week)
Pre-Packaged Vacation Packages:
- 1-800-457-8010 Available 24 hours a day, 7 days a week.
- En francais 1-800-457-8010 ; 24h sur 24, 7 jours sur 7.
We can handle most of your requests and questions via email and we'll respond to you within three hours. Unfortunately, we cannot book, change, or cancel your reservation or provide you with price quotes via email. Please call us for these requests.
