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...our commitment to you is that everything about your booking will be right, or we'll work with our partners to make it right , right away.The Travelocity Guarantee
Customer Bill of Rights
Top Customer Care Questions
- Travel Alert: Travel and Weather Advisories
- How do I obtain general airline information?
- Where can I find general cruise information?
- Can I make seat assignments for my airline flights?
- What are the limits and restrictions on checked baggage?
- Why should I purchase Travel Protection (insurance)?
- How do I log-in, change my password and profile?
- How do I obtain general Vacation Package information?
- How do I change or cancel my flight reservation?
- How do I change or cancel my Vacation Package?
- How do I change or cancel my car reservation?
- How do I change or cancel my hotel reservation?
- What is the refund and change policy for a Last Minute Package?
- What can I do if my flight schedule was changed by the airlines and I don't like the new schedule?
- Where can I get information when my plans change for my cruise?
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Browse All Help Topics
Account Registration/Login & Security
- View Your Reservations
- Retrieve Your Password
- Change Your Password
- Update Your Profile
- Become a Member
- All Account Registration/Login & Security FAQs
- VIP Program
Car & Rail Reservations
Helpful Information & Travel Reservations
Air Reservations
- Booking
- After Booking
- FareWatcher PlusSM/Airfare Updates
- Flight Protection
- Schedule Changes
- Ticketing & Delivery
- All Air Reservations FAQs
Cruise Reservations
- Booking
- Documentation
- Preparing for & Day of Cruise
- During the Cruise
- Shore Excursions
- All Cruise Reservations FAQs
Last Minute Deals
Email Us
Call Us
Travelocity offers expert customer support over the phone 24/7 at:
888.872.8356
You can reach us in Spanish and from outside the U.S.
We can handle most of your requests and questions via email and we'll respond to you within three hours. Unfortunately, we cannot book, change, or cancel your reservation or provide you with price quotes via email. Please call us for these requests.